DataBank selects MOPstar as a Strategic Partner to Ensure Uptime, Efficiency and Scale

State-of-the-Art Software Solution Automates Method of Procedure Creation and Execution to Increase Availability and Uptime

Dallas, Texas – April 21, 2020 – DataBank, a leading provider of enterprise-class data center, connectivity and managed services, announces its deployment of MOPstar, a state-of-the-art software solution that will standardize method of procedure (MOP) and daily maintenance across its data centers, enhancing visibility into its critical infrastructure. The partnership is taking aim at reducing operational errors, increasing productivity and providing better control mechanisms to improve availability and uptime.

DataBank selected MOPstar because of the way their solution set eliminates the manual and paper-based management of MOP that are typical in most data centers and replaces it with a centralized system that simplifies data center operations and conformance of procedures through automation. MOPstar provides ready access to more data, with increased accuracy and consistency, thereby reducing errors and saving time. The main benefits that DataBank is targeting with MOPstar are:

• Compliance: MOPstar simplifies the way auditors, executives and clients want to see who did what, when and why to any piece of equipment.
• Efficiency: Eliminates the need to write MOPs for new equipment, sites, and jobs. Making MOPs readily available on mobile devices enables technicians to focus on what they need to do and spend less time on overhead issues.
• Control: Having MOPs in the cloud and tracked on mobile devices ensures all technicians are consistent every time they do a procedure.

“It’s all about driving automation, standardization, and consistency,” states Ajay Nagar, Founder and CEO of MOPstar. “It has been a fantastic journey working with the DataBank team, whose leadership team truly understands the value of having automated data center maintenance procedures. The company now has increased visibility and productivity and is further ensuring quality control and scalability across multiple levels.”

DataBank will roll out MOPstar starting in Indianapolis, Kansas City, and Salt Lake City. That is to be followed by 20 more data centers in nine U.S. markets by Q2 2020. The partnership with MOPstar comes as DataBank experiences a period of spectacular growth, including its recent acquisition of Lightbound, a colocation, Internet, voice, network and cloud services provider that expanded DataBank’s portfolio of edge data centers with two new enterprise-class facilities in the Indianapolis metro area.

“As DataBank continues to build the premier edge and colocation data center platform in the United States, it’s essential that we automate and standardize operations even as we scale to ensure maximum uptime, optimal efficiency, and compliance,” states Raul K. Martynek, CEO of DataBank. “By deploying MOPstar first in select facilities and ultimately across our entire data center portfolio, we are elevating the level of precision, quality control and visibility of our mission-critical infrastructure, a distinct advantage to every DataBank customer whose operations demand real-time system monitoring, availability, and security.”

In addition to Indianapolis, Kansas City, and Salt Lake City, DataBank operates data centers in Atlanta, Baltimore, Cleveland, Dallas, Minneapolis, and Pittsburgh. For more information, please visit www.databank.com.

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About DataBank

DataBank helps the world’s largest enterprises, technology, and content providers ensure their data and applications are always on, always secure, always compliant, and ready to scale to meet the needs of the artificial intelligence era.

Recognized by Deloitte in 2023 and Inc. 5000 in 2024 as one of the fastest-growing private US companies, DataBank’s edge colocation and infrastructure footprint consists of 65+ “HPC-ready” data centers in 27+ markets, 20 interconnection hubs, and on-ramps to an ecosystem of cloud providers with virtually unlimited reach.

We combine these platforms with contract portability, managed security, compliance enablement, hands-on support, and a guarantee of 100% uptime availability, to give our customers absolute confidence in their IT infrastructure and the power to create a boundless digital future for their business.

To learn more, Follow us on LinkedIn or Subscribe to our YouTube channel. To tour a facility, visit DataBank or call 1(800) 840-7533.